While I appreciated the friendly service and the convenient location of Ryad Marrakech, my overall experience was marred by issues with cleanliness and misleading amenities. The layout and decor lacked the traditional charm I was expecting, and the noise from other guests at night was quite disruptive.
Rooms
6.0
The room was comfortable, but I found it much smaller than it appeared in the photos. Cleanliness was an issue, with noticeable dirt in the bathroom. My mother's unfortunate slip in the shower highlighted safety concerns, and the room itself didn't provide the retreat I sought after exploring the bustling streets of Marrakech.
Service
7.0
The staff were the highlight of my stay. They were attentive and friendly, making me feel welcome from the moment I arrived. However, I did experience some frustration with the manager regarding my booking, which overshadowed the otherwise positive service.
Location
8.0
The Ryad is well-placed, allowing easy access to main attractions while still providing a quieter environment away from the hustle. I enjoyed exploring the nearby local area and found it convenient to get around.
Dining
6.0
Breakfast was decent and included traditional Moroccan options, but I found it repetitive after several days. The lack of variety made it less enjoyable as the stay went on.
Facilities
5.0
The advertised swimming pool was disappointing, as it was more of a decorative pond than a functional pool. Other facilities seemed to lack attention to cleanliness, which detracted from the overall experience.
Benjamin
United Kingdom,
January
2025
6.4/10
My experience at Ryad Marrakech had its ups and downs. On the positive side, the traditional Moroccan atmosphere, charming breakfast, and helpful staff stood out. However, issues with room cleanliness and misleading facilities were quite disappointing, leaving me torn about recommending it.
Rooms
6.0
I found the rooms to be smaller than expected and cleanliness was a concern, especially after noticing a cockroach in the bathroom during my stay. The polished concrete made the floors slippery, which caused my mother to slip and injure her back.
Service
7.0
The staff was friendly, particularly Abdul, who really added to the experience. However, dealing with management was quite frustrating, especially when it came to my room booking issue.
Location
8.0
The location was decent, not far from local attractions, which made it easy to explore. I appreciated the narrow streets and authentic feel of the area.
Dining
7.0
Breakfast offered some lovely Moroccan delights, but it did get a bit repetitive during my stay. The food was fresh and tasty, which I enjoyed.
Facilities
Hugh
United Kingdom,
October
2024
6.0/10
My recent stay at Ryad Marrakech was a mixed experience. The staff were incredibly welcoming and the location was convenient, but I was disappointed with the room's cleanliness and the misleading descriptions of the facilities. The layout and decor felt modern but not traditional, which detracted from the Moroccan ambiance I was hoping for.
Rooms
5.0
The rooms were smaller than expected and lacked proper cleanliness. I was also surprised by the health hazards, particularly with the polished concrete floors causing slips.
Service
8.0
The staff, particularly Abdul, were wonderful and accommodating. they truly tried to provide a welcoming atmosphere despite the hiccups during my arrival.
Location
7.0
The riad is situated close to the main street and local attractions, which was definitely a plus. yet navigating the area can be a bit tricky at times.
Dining
7.0
Breakfast was delicious with a good variety. though some items became repetitive during my stay.
Facilities
5.0
While the place has some basic amenities, I was particularly let down by the misleading advertisement of a swimming pool. it's more like a decorative pond.
Christian
United Kingdom,
October
2024
7.2/10
During my stay at Ryad Marrakech, I found the staff to be incredibly friendly and accommodating, and the location was perfect for exploring the Medina. However, I encountered several issues with the cleanliness and layout of the rooms that left me feeling disappointed. The decor was more modern than traditional, which detracted from the authentic Moroccan experience I was hoping for.
Rooms
5.0
The rooms were quite small, not matching the images I'd seen, and they lacked proper ventilation and soundproofing. My mother's slip in the shower was particularly concerning.
Service
6.0
The staff, especially Abdul and the cooks, were one of the highlights of my stay, always cheerful and welcoming. However, communication regarding my booking was initially frustrating.
Location
8.0
The Ryad is conveniently close to the main attractions and very walkable, which I appreciated a lot.
Dining
8.0
Breakfast was a delight and beautifully presented each morning, definitely one of the positive aspects of my stay.
Facilities
5.0
Though the facilities were limited, the daily housekeeping was thorough, but I missed amenities like a swimming pool or more robust bathing options.
Dominic
United Kingdom,
October
2024
5.2/10
My stay at Ryad Marrakech was quite uneven. While I found the location convenient for exploring Marrakech, I faced significant issues with the booking and service upon arrival. Additionally, the room's condition didn't meet expectations, though the staff's warm hospitality was a highlight.
Rooms
6.0
The room I stayed in was clean but smaller than expected and had limited storage space. The decor felt very modern and didn't evoke the traditional charm I sought. Overall, the room's design and cleanliness left something to be desired.
Service
7.0
Service varied; while the staff, especially Btissam and Yassin, were friendly and attentive, I initially encountered resistance during check-in regarding my room booking. This was frustrating, given the circumstances.
Location
8.0
Ryad Marrakech is well-located with convenient access to local attractions and narrow streets, allowing for a lovely exploration of the area. However, it can be challenging to find without assistance.
Dining
7.0
Breakfast was good, featuring indulgent pastries, but I wish there had been a clearer menu to know what options were available without having to ask.
Facilities
7.0
The facilities were adequate with some room for improvement, particularly in terms of WiFi connectivity. However, the housekeeping service was commendable.
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